IT Management Training
The 5 day residential IT management training course has been specifically designed to give you the IT specialist, when you don’t have months to spare for training, the opportunity to develop valuable business management skills. Help you to improve your communication skills to build trust and effectively deal with people. Expand your negotiation, presentation, problem solving and decision making skills. Develop the knowledge and skills necessary to be a high performing manager whilst advancing your career, as tech becomes central to organisations’ strategic priorities.
Note
This course is also available on online.
All our courses are run by experienced IT leaders who understand what skills you as an IT manager need to develop to be successful and progress your career. We work hard to keep our training fresh and consequently our courses include practical, actionable learning.
You will cover a number of key topics during your training, including developing IT strategy, aligning IT strategy to the business, top level project management, operational excellence, crisis leadership, communicating technology. You will also study IT commercial skills, in particular, IT sourcing, contracts & negotiation. Our programme has been acclaimed by over 1,300 past delegates and, as a result, it consistently receives high satisfaction ratings. Read our testimonials.
Dates — This course is run at regular intervals. Please email us for 2024 course dates and prices. Click here to book your IT Management Excellence training course and choose a date.
Price — Exclude VAT and accommodation
Course outline — an outline of the course is shown below. For more information, please click here to download the brochure, email us or contact us on 01491 578688.
IT Management
A 5-day programme to develop business skills for IT professionals
- Business to IT alignment
- Business relationship management
- Communicating technology
- Delivering customer value
- Operational excellence
- Managing & coaching technology teams
Day 1 – IT Strategy
Linking IT to business priorities.
- A proven process for IT strategy
- Aligning IT strategy to business priorities
- Strategic domains and objectives
- Looking for a better way — optimizing IT strategy
- Composing and communicating the plan
Day 2 – Project excellence
Topics include advanced project, program & portfolio management.
- Validating project business cases
- IT project management wisdom
- Effective project governance and reporting
- Project portfolio management guidelines
- Guidelines for successful change projects
Day 3 – IT Communicating technology
Looks at improving business relationship management & communication skills using a number of interactive and typical IT business relationship scenarios.
- The art of communicating technology
- Presenting IT to non-technical audiences
- Creating a compelling technology message
- Handling difficult (IT) situations
- Business relationship scenarios
Day 4 – Operational Excellence
This session looks at a number of techniques in overview, including ITIL, Six Sigma and Lean IT and the relative merits of each one.
- Continual Service Improvement (CSI) models
- An overview of different frameworks, including ITIL, Six Sigma and Lean IT
- Preparing for major (technology) incidents
- Managing major incidents
- Leading in crisis — the art of communication
Day 5 – Commercial acumen
This module provides a short but highly valuable overview of some key commercial techniques for IT managers.
- The art of good commercial decisions
- Getting the most from IT partners
- Contract guidelines for successful IT
- Delivering better negotiated outcomes
- Negotiating as a team
The courses take place in a beautiful tranquil setting on the banks of the river just outside Henley-on-Thames, Oxfordshire. The conference centre is conveniently located near to junction 8/9 of the M4 and about 20 minutes from London Heathrow. We have reserved on-site accommodation for our delegates, there is also an excellent restaurant, café, bar and gym.
On the Monday evening we host drinks in the bar and Tuesday our delegates join us for supper in a restaurant in Henley. With everyone based in the same location it greatly adds to the learning experience and facilitates networking as our delegates are from across all industries as well as from many countries around the world.
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Excellent!
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Capital Market Authority
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Knowledgeable presenters, case studies very relevant and useful as were the experience examples.
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Bo
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Excellent – appreciated the personal touch and advice.
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The Dogs Trust
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Pace and intensity was good. Practical exercises and assignments were challenging but fun. Business School environment was great. All presenters were great.
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Microgaming
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This is an excellent program which provides a strong foundation for IT Managers.
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Taqa
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Excellent content and facilitators fantastic, just please make it sunny next time!
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GR Lane Health Products Ltd
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Fantastic and learnt a great deal.
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World Health Organisation
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Very very good. Excellent.
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Engie E&P UK
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I was very happy with the content and the way the course was delivered. I would recommend to others.
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Atlas Knowledge
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This has been a well presented and valuable insight into the mind of a successful CIO.
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Shire Leasing
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Excellent - Both presenters were very engaging and made their content reflect with the audience attending
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Travel Insurance Facilities Group
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I felt the programme was very good and presented very well. Certainly it was a very interactive and useful learning
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N.T.T Data
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David was very supportive, I really like those 1 to 1 sessions, it was very helpful. The course really does give you the thinking strategy to go forward in your career
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The Internet Group
Ipswich & East Suffolk Clinical Commissioning Group
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Very Worthwhile, delivery was polished and professional and backed up by significant experience and knowledge
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Queen Mary University of London
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Excellent, great to have continuous anecdotes and examples from real life experience. Really helped put elements into perspective and that they are not just theoretical best practice. Have taken away many good ideas and thoughts, my team are dreading me getting back to the office
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Countryside Properties Ltd
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Well done
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Ministry of Lands and Housing
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Very well presented, very clear, very informative, very useful, learnt a lot, and will hopefully improve my IT management style as a result, very enjoyable
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Alternative Futures Group
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Presented very well, I have gained a lot from the course. This both in terms of knowledge and personal development
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Barnardos
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Excellent the presenters knew the subject and the assignment assisted by giving opportunities to share ideas and teamwork
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Ministry of Lands and Housing
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Really good pace + content , would be good to run a shorter course for more junior or less experienced managers
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J.P Endersby LTD
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It was excellent thank you
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Poole Hospital NHS Foundation Trust
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Really very good. Had fun and learnt quite a different balance. Stress levels just right
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Barnardos
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I quite enjoyed and learned from this course
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The Internet Group
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The most engaging and thought provoking course i have attended. Many thanks for the opportunity
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Breast Cancer Now
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Excellent course and excellent presentation
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SSNIT
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Brilliant! Incredibe. Enjoyed it!
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Bluestone Group
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The programme was presented professionally , the tutors were great
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Ernst & Young
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Excellent
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Emirates NBD
Barnardos
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Excellent
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Total Mobile
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Perfect, except projectors brightness
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Ministry of Civil Service
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Very good interesting & relevant. Also flexible to meet the needs of the audience. Dynamic enough
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Network Rail
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The way in which the programme was presented was excellent. The fact that it was so interactive made the learning more enjoyable and relevant. Day 3 was a good break from the other days in terms of it's content
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Network Rail
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Extremely beneficial. Joined up my different thought processes. Provided me with new questioning weaponary.
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Network Rail
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Excellent, I found it really useful that it was delivered by people with real 'top job' experience- most courses seem to be delivered by consultants who are difficult to believe
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Allen & Overy
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Was initially unsure of some aspects but came together well and gave clarity through days 4 and 5
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Guide Dogs for the Blind
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Excellent, very useful. Have learnt a lot. I feel empowered to venture into Senior IT Management
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Cambridge University press
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Excellent. Really enjoyable and informative
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Rascal Solutions
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I have really enjoyed the week. The course is presented very well with a good mix of presentation materials - styles. There has been some really useful stuff presented which will help me on a day to day basis
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Allen & Overy
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Very well presented, great programme. Experience and real work examples helped concrete the theory. Location was fantastic, really enjoyed my time here thankyou!!
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Allen & Overy
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Found this course was presented very well and relevant to intended market. Venue is fantastic and enhances experience. The meal out is a nice touch!
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Munich Re Underwriting
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Very good method- full time exercise!
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Angola LNG
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The programme was excellent and there are real concrete examples of best practice techniques that I can use within my own daily work
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Alternative Futures Group
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I think its brilliant and effective
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Cambridge University press
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Excellent quality, both in terms of material, topics and presentation
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Allen & Overy
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By far the best course I have ever attended and it will transform the way I address my role and my future as an IT manager. Thankyou
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Allen & Overy
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Excellent. Robina's session was extremely interesting and could have been fuller. The innovation case studies might be more interesting if one of them was linked to common IT issues nowadays
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Savills
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I thought it was an extremely well thought out course, suited perfectly to my needs. Delivery was great. Mix of content, activity and interaction kept my attention all day
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TAQA Global
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Very good
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South West Water
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An excellent in depth coverage of all the main issues relevant to IT Directors and senior managers. Very useful
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Cambridge University press
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Very good and valuable. Thankyou
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Merseyside Fire & Rescue
IBB Law
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Extremely good all round, but may not hit the mark for all. Some more thought to relevance to managers in a small team would be valuable
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Oxford Brookes University business school
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Very well organised and the course material was excellent. Course documents were clear and concise
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Christian Aid
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Very well presented and a good mix of styles. ie presentation on principles, followed by exercises. Good range of (type of) exercises. Thankyou!
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Barnardos
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Can't wait to come back
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Boehringer Ingelheim
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Excellent. Most beneficial IT course ever attended. Thanks
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City Inns
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Excellent programme, particularly as it is based on real life experience. Great discussion amongst the group
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Experian
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Excellento! Will recommend it over and over. Great eye opener
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NL NG
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Very relevant to my role, presented very well, good pace and great guidance! Overall excellent
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TAQA Global
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A very good course that provides a 'toolbox' for IT Managers to use in their daily duties.
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Forterra
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Very powerful course/content. Presented at a level that all levels understand.
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Atlas Knowledge
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Well presented, enjoyed the tasks ( not too many, not too few ). Everyone had an opportunity to talk and share experiences.
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Queen Mary University of London
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Very good. Broken into logical stages.
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South West Water
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Fulfilled it purpose completely. Learnt a lot. Makes you see things differently
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Wade Adams Construction
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Very well presented. I was kept engaged throughout the week. Enjoyed the breakouts and team working.
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Countryside Properties
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Very good job, excellent delivery
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Basamh Trading Industry Group
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It was paced very well
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National Physical Laboratory
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Very effective and will definitely recommend to others. Very happy that I attended it.
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Aspect Enterprise Solutions
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Really enjoyed, benefitted from attending. Content was good. David and John- fascinating stories- great experience. Both very engaging, thankyou!
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AAP3
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David did a fantastic job.Content, delivery and timing were all very good. It was evident that David has Industry experience which brings credibility and knowledge to the course
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ACN Europe
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Excellent
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Queen Mary University of London
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Clarity, practical application, integrity, humour, thankyou!
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Londin Ambulance Service NHS Trust
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Excellent! It does what it says on the tin. Well presented, offered opportunities for everyone to contribute and give examples. Great team spirit in the group
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National Archives
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Thankyou David, Robina and Deborah for every single piece of information that you provided me which surely added value to my career and my experience
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Saudi Border Guard
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Dr. Robina is knowledgeable but sometimes going through the material too fast.
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International General Insurance Company Ltd
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Excellent and inspiring
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SSNIT
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A very good balance of practical and non practical teaching, Breakout work plus videos
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Breast Cancer Now
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Very Good
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London School Of Hygiene & Tropical Medicine
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Professionally delivered with relevant content of real life situations that provide great insight on how to manage situations. This programme has definitely given me the foundation knowledge to take my career to the next level
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Scripps Networks
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Having done a large number of training courses, this was by far the best + I would highly recommend it
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Principal Ltd
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presented in many ways
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Sabic National Methanol Company
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Excellent, bringing in real experience throughout the course is hugely refreshing after theoretical material exam approaches
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British Heart Foundation
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It was great to discover a course presented by practitioners rather than professional trainers. Most of it is directly relevant to me even though our IT operations are relatively small
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Scripture Union
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Great
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Alain Holding
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Excellent participation. My best learning was from active involvement in tasks
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British Heart Foundation
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Very good course packs lots in and would recommend to peers
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Barnardos
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It was very relevant and very tailored to IT Leaders
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United Nations
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Very nice
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Ministry of Civil Service
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The programme is fantastic , it was exactly what I was looking for, it has provided me with the knowledge that was missing from previous trainings which is crucial to my job and career
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Oman Airports Management Company
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An excellent programme,very useful tools to take away and use particularly the MBTI and archetypal models
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Civil Aviation Authority
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Very Useful
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Amey Group Plc
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Really good content which has real world IT experience
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H.S.S Hire
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Excellent
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The Works Stores Ltd
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Programme well organised and enjoyable. Clear presentations and fruitful break out sessions
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Eurofighter GMBH
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This is an excellent course with useful information throughout. The book learning, breakout and roleplay structure was an excellent combination
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Cambridge University press
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Thoroughly enjoyable and thought provoking. All presenters had a calm but passionate style, clearly believing in what they were presenting. Not entirely sure how much the course relates to the role of BRM.
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Barnardos
Pie Minister
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Very informative. Relevant to my role. Very well presented.
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Barnardos
International General Insurance Company Ltd
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Good- interactive, interesting. Flexed according to interest/knowledge
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Ipswich & East Suffolk Clinical Commissioning Group
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Overall an excellent programme and very well presented
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Network Rail
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Brilliant
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Tesco
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Straight to the point
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Sterling Bank
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The course was excellent and became more enjoyable as it progressed
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Universities Superannuation Scheme
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Very interesting in a relaxed style. Easy to respond and non judgemental
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Barnardos
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Brilliant
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National Water Company
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Really great. The amount of real life experience is the most valuable part of the course to back up the theory
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Western Union Business Solutions
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Overall the course was excellent. Very applicable information, open discussions. The course was very flexible and open to questions
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Brother Industries
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Excellent- both tutors very engaging and knowledgeable
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Healthcare at Home
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It was a great programme
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National Water Company Saudi Arabia
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Very good, best IT managers training I have ever been in
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Ofgem
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Had enormous impact on my outlook into my career development. Boosted my confidence to deal with leadership situations
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SSNIT, Ghana
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Well presented- good to have a mix of presenters, and good to have lots of exercises
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RSPCA
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Excellent course, good range of delegates, strategy piece was particularly helpful
”
Allen & Overy
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Good programme, valid content around area. Good presentation, allowing delegates to share thoughts
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Bupa
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Very good and well presented
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Instron
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Very good- pitched at the right level for a varied level of attendees. Lecturers clearly know their topics and bring personal experience to bring it to life
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EDF Energy
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The course was excellent and covered all the aspects I was expecting to be covered. Presenters were excellent and very knowledgeable
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Allen & Overy
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Well tailored, well supported,(thankyou Deborah!) well delivered, high quality material. Knowledgeable and entertaining delivery
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University of Southampton
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Knowledge and wisdom of both David and John were very valuable. There are no books you can buy and wished for a new one to become available
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British Heart Foundation
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Very good- like it was 'IT' focused as other courses previously attended been general
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Baxters Food Group
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Excellent. It has been incredibly valuable and has given me lots to work on
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Brit Insurance
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Well presented, good content,interactive and involved. The location also helped to make the course so appealing
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Apax Partners
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Very good- occassionally some topics seemed a little rushed. Would have liked to spend more time on financial exercises
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Care UK
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Took a day to get into programme but then really enjoyed content. Delegates took a couple of days to gel together
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Avery Weigh-Tronix
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The leadership theories and techniques have been taught to me before, however the practical experience that David and Robina bring to them will allow me to actually take them away and hopefully use successfully!
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John Laing
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Very good add-on following leadership course
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Alstom Power
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Excellent, fantastic knowledge, theory and experience
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J.D. Wetherspoon Plc
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Excellent, easy to relate, real world examples given
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Nustar Terminals Ltd
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Provided some solid building blocks to use in helping me to develop as a better IT Manager
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Northampton Borough Council
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Presented very effectively, with lots of opportunities to explore theory in working groups
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Bloor Homes
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Excellent delivery by two knowledgeable presenters
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Fabricom Offshore
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Enjoyed the informal learning environment- allowed for lots of shared experience discussions. The practical exercises re-inforced the learning, were enjoyable and encouraged me to step out of my comfort zone
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Reed + Mackay
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Excellent
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Taqa Global
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Presentation has been very good throughout the course. Good balance with lots of activities, role play and team tasters
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Cheshire ICT service
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Programme was excellent. I really enjoyed it and it was delivered in an enthusiastic way. Presenters very knowledgeable and they were happy to work through our own examples
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Ofgem
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Very well- A lot to cover in 5 days. Very good ground and new skills. Development very important and informative
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Christian Aid
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Thoroughly enjoyable, need to make sure I take some of the learnings and apply them to day to day jobs
”
Ceva Logistics
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Excellent programme, very insightful; and very well delivered by superb tutors
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SSNIT
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I found the course extremely valuable, the presenters were knowledgable and the information presented was relevant. It has certainly changed my thinking on a number of things
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CEVA Logistics
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Excecllent presentation skills.Good structure with plenty of break out sessions
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Allen & Overy
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Very good. Very knowledgable tutors. Excellent interaction with attendees
”
Royal London Asset Management
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Very good, good presenters and material. Relevant to my work
”
British Legion
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Excellent. Well presented and delivered by experienced instructors in a creative and friendly environment, through very interesting , relevant and enlightening topics
”
Brinks Inc
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Excellent
”
Arts & Humanities Research Council
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Very good, I like the mix of presentations, discussion, short films and tasks/role plays
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Allen & Overy
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Good course. Knowledgable presenter. Real life examples very useful
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Allen & Overy
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I had been struggling with the move from 'technical' to management and this course answered just about all my questions. It is very well structured and presented. The 'IT Leaders' staff were excellent
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London Luton Airport Operations
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Excellent
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JANET
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An excellent programme, for existing or aspiring senior IT managers. I will certainly recommend senior colleagues should attend
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British Heart Foundation
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Excellent presenters with real world experience. Very thorough content and able to make complex techniques and method easier to understand and take on board
”
Debenhams
“
Excellent. Very impressed with both presenters. Inspirational
”
Allen & Overy
“
Great programme. Good balance of theory and exercises and future work
”
Yell
“
The mix of slides and group activities was excellent. Really good networking opportunities. Stops me always thinking about doing things the old way. Presentation was great and backed up by good examples & experience. Overall a great and thought provoking course.
”
Barnardos
“
Very high- very enjoyable
”
Peninsula Business Services
“
Fantastic!
”
Learning & Skills Council
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Clear, easy to take on board, accessible and draws on your current skills, great way to share knowledge of others as well
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Allen & Overy
“
The program was presented in a very good way. Found it very beneficial. There were few moments of cutting away from the flow
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Allen & Overy
“
It was very interesting and I will be able to take numerous aspects into my role enabling me to progress further
”
Bristan Group
“
Very clear, fun and informative
”
JM Finn & Co
“
Good
”
Cancer Research UK
“
Beyond expectations, great, informal, real life situations
”
HoMedics
“
Challenging. Great location for the purpose
”
Eastern & Coastal Kent NHS Community Services
“
Very good
”
MTN
“
Very intense but very good!
”
Otsuka Europe
“
I believe the course was excellent and presented very well
”
Alternative Futures Group
“
Excellent
”
Stroke Association
“
Well presented. The programme is exactly what i have been looking for. I have been presented with a set of tools to help me in my goal of an effective IT Leader
”
University of Abertay
“
Great to see a variety of presenters with specialist skills- finance especially. Overall great delivery. Great for IT professionals to widen their role in assisting the business
”
South West Water
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Good mix of materials, slides and active participation(discussions, exercises). Great To have almost everything based on real experience and examples from IT background
”
DHL Global forwarding
“
Very good and at a pace that suited me. I very much like the video and real life examples. Thanks very much
”
Allen & Overy
“
Extremely professional and structured. Well thought out and obviously mature. Mixture of presenters is good and adds variety
”
Travelex
“
Excellent and a key example of networking & the real benefits by doing so
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Chaucer Syndicates Ltd
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Excellent, enjoyed it, found the relaxed approach encouraged team bonding
”
Arena Housing Association
“
I am very impressed and I have really benefitted from the programme. I have the intention of reflecting these in my environment immediately. 100 days in office is fantastic
”
NLNG
“
Good programme well presented
”
Amey Group Plc
“
It was superb
”
Open Logic
“
Excellent- I thoroughly enjoyed it and know I will use the additional skills in my day to day business life
”
Home Delivery Network
“
Very good
”
Siemens
“
Very well structured and presented. Much enjoyed and lots taken away to put in place
”
Home Delivery Network
“
Very good. Relaxed with plenty of information
”
Peninsula
“
Presented very well. Very insightful
”
EnergyWatch
“
Very good. Great balance of practical exercises and theory
”
Pernod Ricard
“
Excellent. Really useful, well presented, relevant to the real world. Adapted well to the needs and knowledge of the group
”
Sheffield Hallam
“
Well structured, good content, well paced with an even paced delivery
”
Neath Port Talbot Council
“
Excellent. Really enjoyed it. Thought provoking and good networking
”
St Ives Group PLC
Baker Tilly
“
Very good
”
Connexions
“
Very useful, not felt topics were crammed in but each tackled succinctly with the right amount of detail
”
The Binding site
“
Excellent - Very informative. Feel excited about getting back on Monday
”
Flagship Housing
“
It was a great, relaxed and relevant programme delivered clearly with the correct amount of practical exercises
”
John Laing
RRD
“
Perfect. Had a great time and very useful learning experience. Met great people
”
The Tech Group
“
Very good quality presenters/ great IT experience from first 3 days
”
Alternative Futures Group
“
Well presented, warm friendly and creative atmsophere
”
Capital & Regional
“
Excellent, David is a good trainer/presenter, good pace and very clear. Pleasure to work with
”
AB Enzymes GMBH
“
It was presented well. Enjoyed the breakout classes and case studies which allowed us to apply what we learnt.
”
Niger Delta Exploration & Production PLC
“
The content was well tailored, suiting the course.
”
Depthwize Nigeria Ltd
“
Excellent course and well presented. Second time this year and it is consistently good.
”
AB Enzymes
“
Very good program. Well covered. Addresses current IT areas.
”
Virgin Active
“
Great. It’s a very interesting program and I'll definitely spend more time reading around this area now. Really useful for my career
”
Parliamentary Digital Service
“
It was very good and structured very well. David was very knowledgeable and aware of all the topics.
”
Electricity Holding Company
“
Presented well, Robina and David have a lot of industry expertise and experiences to share that are very useful
”
Intertrust Group
“
Very good at fitting my needs
”
Parliamentary Digital Service
“
I liked the fact we had two trainers. Good mix of talk vs role play.
”
Natures Way Foods
“
Very good
”
Principal Ltd
“
It was very good for me. I appreciated the experience the learners reported to us
”
Lafarge Holcim
“
Very good
”
Intellectual Property Office
“
Very good and involved lots of engagement with team and good discussion points throughout
”
Morgan Sindall
“
Very well presented, delivered the feeling that each delegate was gaining individual insight into the learning points
”
SSE Plc
“
Loved it, one of the best courses I have been on! Love the location and content, great mix of listening and taking part. Would and will highly recommend
”
Parliamentary Digital Service
“
The red and blue challenge was an interesting topic but the read-out could have been handled better.
”
Boots Thermotechnology UK LTD
“
Really enjoyed day 3 and got a lot of benefit from the scenarios. Day 1 and 2 were also good
”
Apax Partners
“
Positive- connected- encouraged all to join in
”
Yara UK Ltd
“
Program is useful and energetic. Presentation has different methods and i like the parts with the actors which was something new to me
”
Royal Air Force Of Oman
“
Very Very well presented. Good format at the right speed
”
Bank B + CE Benefits Schemes Ltd
“
Excellent well rounded course
”
Civil Aviation Authority
“
The programme was well thought out and presented. Changing tutors and styles worked well
”
F.C.A
“
Very well presented. David and Jon's styles compliment each other, and having keen people on the course helped also
”
Premier Farnell PLC
“
Brilliantly presented, great insight from David's extensive experience
”
Efficio Ltd
“
Very good presentation + also very enjoyable. Good use of examples + humour to make points
”
Gilead
“
I would say the course is worthwhile to those in a senior role or aspiring to be in one. Good to have real life examples/experiences presented
”
Linsnafillan IT uk
“
Excellent presentation by David, very insightful personal experiences that he shared with us
”
South West Water
“
Good with lots of practice work
”
Chirango Gold Mines
“
Presentation was fine and no real improvements needed
”
Gulf International Bank
“
It's a very useful programme which was well presented by experienced facilitators
”
Sterling Bank Nigeria
“
Really good
”
Ann Summers
“
Excellent course, unique in market and presented by experienced professionals with "Know how"
”
West Suffolk Clinical Commissioning Group
“
Very well presented and very good structure
”
Ernst & Young
“
An enjoyable week with some excellent information. Unfortunately, Thursday's role play left a slight negative on what was an excellent course
”
Briggs & Forrester
“
It was a good training course, and has been very professional. Hit my key concerns
”
Saudi Electricity
“
Very good. It would be great to get a bit more narrative in the course notes. A bit more explanation around some of the bullets
”
Taqa Global
“
Great
”
4C Group
“
Both great lecturers, but felt strategy sessions were more beneficial
”
Nisa Retail Ltd
“
Fantastic, very impressed by all involved
”
RSPCA
“
Excellent
”
Centro
“
Very useful programme, well presented
”
Janet UK
“
Really good and well presented
”
DHL
“
Exccellent. I will be sending other people from NISA on this course
”
Nisa Retail
“
Very good, teachers were engaging, content excellent for the sections not included in the above, which were still good just not as beneficial either due to timing or appropriateness to my role. Perhaps too much public sector for a class full of private sector employees
”
DRL Ltd
“
Open sessions, lots of time to explore and discuss with others
”
Spirax Sarco
“
Very good all round
”
Care UK
“
Very good! Two great presenters! With credible industry backgrounds!
”
RWE Supply and Trading
“
Presented enthusiastically. Enjoyed real life stories
”
Stylemark
“
Overall brilliant, i did find that by day 5 my attention span was gone. I felt the topics and material were delivered at a good constant pace
”
Document Centric Solutions
“
The course was very relaxed and well presented
”
Heathmount School
“
The programme was excellent
”
Al Elm Information Security
“
Good session and real life examples bring scenarios to life
”
Bibby Financial Services
“
Overall the programme is good and the presentation was good. Very interactive
”
Swaziland Water services
“
Excellent structure and delivery
”
Bristan Group
“
Excellent
”
Janet UK
“
Very well presented but fast. Need time to look through material
”
MHA Care Group
“
A lot is compressed into the time scale- for me it would work better over 3 X 2 day sessions
”
Barnardos
“
The best days were Mon, Tue and Friday. Could do with notes for Wed and Fri.
”
Imperial War Museum
“
Overall it met my expectation. Has a good flavour of all the needs
”
CNET
“
Really good- hard work though!
”
St Ives Group PLC
“
Useful mix of practical and theory exercises. Day 3- content good- didn't feel presentation style was particularly good.-(maybe that was just me)
”
Barnardos
“
Very inclusive and overall well put together
”
Princess Royal Trust for Carers
“
Enjoyed the course, open presentation and discussion. Group well mixed and lively, helped ensure value maximised
”
Royal National Institute for the Blind
“
I found the week very useful and will be mindful of what I have learned when I return to work next week. Thanks
”
Save the Children
“
Liked the fact we had 4 presenters
”
Natures Way Foods
“
Very good!:)
”
Bluecrest Capital
“
Very good, relaxed style, plenty of interaction
”
South West Water
“
Very well liked the mix of tutors
”
Alzheimer's Society
“
Presentations very good overall. A good mixture of presenting and doing practical exercises.Time well spent away from the office
”
British Red Cross Society
“
A very good programme which budget being available i will encourage my line managers to attend
”
Flintshire County Council
“
Great course with detailed information for all types of learning styles
”
South London and Maudsley NHS Foundation Trust
“
Very well structured and presented. Good visual aids
”
J.M Finn & Co
“
Its a great program that gives a good flavour of the various areas a successful IT manager needs to be good at
”
Allen & Overy
“
Great!
”
CQC
“
Superb!
”
Boehringer Ingelheim
“
I have taken a lot away and that is due to the way David and Robina have presented and run the break out sessions
”
Monier
“
Presented well. Good mix between the two main presenters. Really great to benefit from the experience of experienced IT professionals. Thanks for being very open about past experiences and sharing many great tips
”
Greggs Plc
“
Thoroughly enjoyable event. Well presented. I learnt a lot and will apply it quickly
”
Staffordshire County Council
“
Very impressive programme. Well presented allbeit with a feel of 'still being refined' in some areas. The networking effect of the course should not be underestimated.
”
Cambridge University press
“
Broad topics covered with plenty to take away and think about
”
Capital City Academy
“
Worked well having 2 tutors. Page 1-3 very good. Lots of material to fit into final 2 days, might suggest people vote on topics
”
Rothschild
“
Lots of good useful information, well presented
”
BAMC
“
Very well presented. I appreciated how the programme was adjusted to suit the needs of the group
”
CPS
“
The course was presented in a style that encouraged further learning. This is essential as the subject is too big to be taught in one go.
”
Dairy Farmers of Britain
“
I really enjoyed the programme. It was thought provoking and challenging, but at no point felt threatening. I would recommed
”
Centrica
“
Found it very good. Well presented and excellent use of relevent examples. Good team participation.
”
Bournemouth Borough Council
“
This was an excellent course, encouraging and thought provoking, and will certainly change the way I behave in the workplace
”
London Luton Airport(TBI)
“
Very well presented- covered a lot of information without feeling overloaded.
”
Spirax Sarco
“
Generally well presented. Thought that some free format discussion was allowed to go on too long, and was sometimes frankly too junior. Maybe because some delegates referred back to their more junior roles.
”
Crossrail
“
Excellent
”
2 Entertain Ltd
“
Enjoyed immensely, good presentational style and enjoyed the variety of presenters which added the much needed variety, given intensity
”
Skandia
“
Overall a worthwhile programme although perhaps too little time spent on each subject
”
EMC Computer Systems UK Ltd
“
Well
”
“
Excellent- interesting, Relevant
”
London Fire Brigade
The AA
“
Well structured- relevant to my role in IT
”
North Devon College
“
Excellent, some parts more relative + useful than others to me personally
”
Savills
Campbell Hooper
“
The overall style was good. Real life examples and discussion were useful
”
University of Oxford
“
The course was good.
”
National Security Shield
“
Both David and Robina presented the course very well and their experience and knowledge shone through. Lots of insights and fun through the week, now we all need to practice them and build on them
”
Avis Budget EMEA Ltd
“
Good mix from David/Robina- lots of experience. Content flow was great.
”
Halfords
“
Really good, thankyou
”
Transport for London
“
I think a faster pace covering more work would have suited me
”
Norfolk and Suffolk NHS Foundation Trust
“
Well presented, big thanks to all the presenters
”
Chirango Gold Mines
“
Excellent
”
TAQA Global
Pernod Ricard
“
Good quality content, well presented by all the tutors, learned lots of important things that will help me step up in my role, would have liked much more time on the accounting elements.
”
State Street
“
Good, apart from day 4
”
Grosvenor Group
“
Very good and worthwhile time spent. Presentation was clear but a little rushed at points
”
Savills
“
Overall it was a well presented and useful course. There is a lot of content presented via powerpoint slides which gets monotonous
”
Barnardos
“
An excellent course covering all the building blocks required for an IT Manager. It has identified a 'tool-kit' of skills I can take back to the workplace. Thankyou
”
RSPCA
“
Good- interesting and informative
”
Christian Aid
“
Good presentation handouts. Would also be good for some of my managers.
”
Norton Rose
“
Excellent but a little rushed. Will be of huge benefit for me to do my job better
”
Nemo Financial Planning
“
Very well presented
”
Mourant
“
The presentation was fine.
”
Chartered Institute of Marketing
“
A bit too fast paced at times. Occasionally slides were flicked through before we had a chance to absorb them along with the topic being discussed
”
Gibbs & Dandy Plc
“
A subset more focused to IT directors would be helpful
”
Ecclesiastical Insurance Group Plc
“
Very good programme. A worthwile experience to reflect on the pressures of my role and what tools are available to help
”
Mourant
“
Presentation was dry at times.
”
Queen Mary University of London
“
Very good and very supportive
”
Breast Cancer Care
“
Excellent and the facilitators are amongst the best I’ve had.
”
Stanbic IBTC
“
Excellent, one of best attended for years
”
CPS